Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfill their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

There are 30 national Save the Children organisations around the world. By the end of 2012 all our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Role: The role of the Communications Officer is to support the Advocacy and Communications team in delivering vital internal and external information and communication products in both emergency responses and development programmes that enable excellent communications activities for Save the Children Jordan, Members and across Save the Children globally. The post-holder will be supporting the delivery of a comprehensive media and communications strategy, ensuring smooth flow of information, good relations with visiting donors and the media (including social media), and high-quality case studies to showcase Save the Children’s work in Jordan. Additionally, the Communications Officer will work closely with the programmes teams to ensure that external messaging, branding and image is consistent.

KEY AREAS OF ACCOUNTABILITY:

• Support the information and communication flows on the organization’s work and image to a variety of internal and external stakeholders
• Produce accurate, clear and consistent information and communication outputs relating to organization’s programmes – including case studies, success stories, key messages, Q&A’s, blogs, factsheets and donor’s communications requirements.
• Ensure proper visibility and branding for Save the Children across programmes including donor’s/ partners visibility requirements.
• Collaborate with advocacy and policy colleagues to ensure core messaging is consistent with advocacy and policy strategies within the organization, including the humanitarian response and that opportunities are explored to promote these strategies
• Maintain and update the country programme online platforms including the external website, the internal page on (OneNet) and the social media presence.
• Develop/gather and post content to the organization’s social media platforms including (but not limited to) Facebook, Twitter and Instagram, including through supporting volunteer generated content, with a view towards increasing and deepening the organization’s social media presence.
• Facilitate photograph and film commissions. Liaise closely with photography/film staff within Save the Children globally to ensure coordination of photography/film commissions are managed appropriately on the ground and that assets are shared quickly and stored appropriately.
• Support spokespersons on behalf of the country programme, and act as a spokesperson when appropriate and necessary.
• Facilitate media activities such as requests for quotes or interviews (ensuring spokespeople are adequately briefed) or Save the Children member-led or journalists visits to programmes. Identify opportunities within our programme and response activities or the external environment for media activities.
• Maintain collegial working relationships with staff members across the organization to facilitate content gathering and development.

General

• Comply with Save the Children principles, policies and practice with respect to child safeguarding, child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• To perform such other responsibilities as agreed with your line management.

Qualifications and Experience:

Essential

• Bachelor’s level degree in a relevant subject or equivalent field experience
• 2-3 years of experience, including at least one year of communications experience in a humanitarian context
• Excellent language skills in both English and Arabic (written and verbal)
• Evidence of excellent verbal and written communication skills in both languages, including ability to fact check, proofread and draft materials, for a wide range of different audiences including donors, journalists and the ‘general public’.
• Experience delivering high-quality case studies
• Experience organizing and hosting VIP visitors and experience managing international media visits, especially to refugee settings
• Experience managing an organization’s social media platforms for maximum visibility
• Strong understanding of using communications for promoting the organization’s advocacy priorities.
• Politically and culturally sensitive with qualities of patience, tact and diplomacy, and ability to maintain confidentiality and discretion
• An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support
• The capacity and willingness to be extremely flexible, being in the field most of the time and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children’s mandate and child focus and an ability to ensure this continues to underpin our support

Desirable

• Experience of creating media products such as press releases, multimedia products, social media skills