We are looking for a highly qualified Field Officers to be part of their protection monitoring project. They will be responsible for assessing, supporting and counselling beneficiaries and when relevant providing referral services to vulnerable families in the area of operation in Ma’an.

Who are we?

DRC is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. With the vision that no displaced person must be in want of help to find protection and durable solutions, DRC provides assistance and protection to conflict-affected in many of the major conflicts in Asia, Africa and Middle East. The assistance can consist of relief and other humanitarian aid, rehabilitation and support to returning home, and the promotion of durable solutions.

About the job

The Field Officers will spend most of their time in the field conducting home visits and awareness sessions to support marginalized families and working closely with the community.

Duties and Responsibilities

• Day-to-day outreach activities and conducting android-based vulnerability assessments (VAF) for displaced Syrians and vulnerable Jordanians.
• Awareness raising and provision of accurate information on rights and access to key services available in the community to refugees and host community.
• Conduct follow-up activities (calls and visits) on cases.
• Support in the identification of vulnerable families through home visits, awareness sessions and other mechanisms for the protection monitoring project.
• Support case managers in the follow-up on all protection and documentation cases on a regular basis.
• Input accurate and complete data for all assessed households on an on-line database system.
• Ensure a strict adherence to the principles of confidentiality and always acting in the best interests of the beneficiaries.
• Monitor and conduct key informant interviews and facilitate focus group discussions with members of refugee and host communities and documenting results.
• Prepare weekly field monitoring reports and feed into monthly, progress and other reports, as required by the line manager.
• Work together to monitor the overall situation of conflict affected families in the community and monitor trends in protection issues.
• Inform the direct supervisor about any challenges, difficulties and concerns in the implementation of activities or issues in the social context.
• Comply with DRC policies and practices with respect to code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• In agreement with line manager, perform other required duties within reason (in line with skills and experience).
• Communicate, collaborate, share information and ensure a transparent, efficient and accurate flow of information with the Senior Field Officer, other Field Officers, case managers and the rest of the field base team members.

About you

To be successful in this role you must have:

Qualifications/ experience:

• Bachelor’s degree in Social Work and experience in community development.
• Knowledge of community resources and counseling/social work practices with refugee population.
• Experience working in a humanitarian operation at field level and on protection and documentation projects.
• Knowledge of needs, services and challenges related to refugee protection in Jordan.
• Social work experience.
• Minimum one 1 year experience working directly with refugee populations.
• Knowledge of documentation challenges facing refugees is an asset
• Native Arabic
• Professional level in English

In this position, you are expected to demonstrate competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with our vision and values.

We offer

DRC will offer the successful applicant a Six months including three month as probation period, renewable dependent on both funding and performance. You must be available to start work As Soon As Possible and be willing and able to work in Ma’an -Jordan.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of National Employment grade D.

Application process

Interested? Then apply for this position by clicking on the apply button.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

If you have questions or are facing problems with the online application process, please contact [email protected]

Applications close 10– Sep -2017.