We are Escape the Room Jordan we seeking for a customer service vacancy

We are Escape the Room Jordan we seeking for a customer service vacancy:
Customer Service Job Description:
Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize and manage time effectively

• Handles incoming calls or inquiries from prospective customers or clients

• Assists customers effectively by solving customer disputes

• Provides customer additional information or explains services

• Discusses products offered and ensures customer satisfaction

• Tactfully handles confrontational or stressful interactions with the public

• Completes supporting paperwork and data entry as required

• Accurately captures customer information

• Creates and maintains service reports

•   Telemarketing (Campaigns

• Sending Maintenance and purchasing list

• Resolve  service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Requirements:

Degree Level Bachelor’s degree

Degree Field(s) Customer service field or a related field

Experience Preferred one year in customer service field

Key Skills Problem-solving, Strong phone contact handling skills, active listening, Computer, communication Skills, very good English language.

 If you have these qualifications’ please send your resume to this email address:

[email protected]

Jasmine Harb

Escape the room company seeking for sales executive vacancy:

Sales Executive Job Description 

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

• BS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills

Please send me your resume to this email address:

[email protected]