Customer Relation Management Officer
About Al Khayyat Motors:
AKM is the sole agent for four large international brands Peugeot, Citroën, Mazda and Europcar.
Location: Amman – Jordan
Main Job Functions:
- Answering the customers calls.
- Contact new vehicle customers within 48 hours.
- Contact with after sales customers after 1 week.
- Contact rental self-drive customers after 24 hours from the first date of contract & again after 24 hours from the end date of the contract.
- Follow up with the customer inquiries.
- Follow up and maintain a wide database for media connections and ensuring it stays up to date.
- Daily leads reports (Sales & After Sales).
- Handle the complaints.
- Survey Reports.
- BA or Diploma degree in any related Field.
- Experience 1-2 years.
- Knowledge, skills, and abilities.
- Good command in English and Arabic.
- Excellent computer skills.
Please send your CVs to:
Kindly write the job title in the subject line