الرئيسية / الوظائف / الاردن / Needed Customer Relation Management Officer

Needed Customer Relation Management Officer

Customer Relation Management Officer

About Al Khayyat Motors:



AKM is the sole agent for four large international brands Peugeot, Citroën, Mazda and Europcar.

Location: Amman – Jordan

Main Job Functions:

  • Answering the customers calls.
  • Contact new vehicle customers within 48 hours.
  • Contact with after sales customers after 1 week.
  • Contact rental self-drive customers after 24 hours from the first date of contract & again after 24 hours from the end date of the contract.
  • Follow up with the customer inquiries.
  • Follow up and maintain a wide database for media connections and ensuring it stays up to date.
  • Daily leads reports (Sales & After Sales).
  • Handle the complaints.
  • Survey Reports.

Requirements:

  • BA or Diploma degree in any related Field.
  • Experience 1-2 years.
  • Knowledge, skills, and abilities.
  • Good command in English and Arabic.
  • Excellent computer skills.

Please send your CVs to:

hr.jordan@akigroup.com

Kindly write the job title in the subject line