Needed Call Center Agents

Below are the details for Deutsch speaking Call Center Agents.
Kindly forward your CV to [email protected] and mention in the subject line “German Speaker.”

Call Center Agent – Deutsch Speakers
Crystel

Job Description
· Responsible for handling customers’ interactions on behalf of company clients.
· Responsible for communicating with customers’ interactions via multiple channels.
· Answering all incoming requests and addressing the customers’ problems in a timely manner.
· Re-directing requests as per the set processes and taking adequate messages when required.
· Following company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.
· Escalating issues or unresolved queries to the Team Leader or Supervisor.
Skills
· Ideal candidate must be fluent in Deutsch and Arabic
· Basic customer service skills
· Excellent verbal and listening skills
· Reporting skills
Education
Any background
No experience required