Background/IRC Summary

Founded in 1933, the International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work today in around 30 countries, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 people are internally displaced and 12.2 million are in need of humanitarian assistance. There are more than 4 million Syrian refugees living in neighboring countries. This is no short- term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair. The IRC is offering a robust humanitarian response to the Syria crisis. The Jordan country program, with a current budget of almost $27 million, operates in Jordan. This position will be dedicated to Jordan health program overseeing the implementation of health program for refugees inside Jordan.

Job Overview/Summary:

The Health Manager Camps, during the period of this assignment, will be responsible for management of the IRC Primary and Reproductive Health Care interventions in Zaatari and Refugee camps in Jordan. The Health Manager Camps is also responsible, in collaboration with other IRC programs (WPE, ERD and CP), of the effective integration of health program with other sectors in the refugee camps.

Under supervision and technical support from Health Coordinator the overall responsibilities of the position include budget holding responsibility for the IRC health grants in the refugee camps, improvement of the quality of care provided by the clinics, assuring the standardization of treatment protocols, and other quality assurance activities; planning and coordination of health services in IRC’s different health facilities in close collaboration with other departments and active participation and coordination in health assessments and project proposals; to take the lead in building the capacity of national staff – support the training, mentoring and supervision of health workers on health related topics.

Major Responsibilities:

Management and Program Oversight

· Manage the health teams in IRC health facilities in the refugee camps and provide day to day oversight and mentorship to the staff.

· Hold the budget management responsibility for all the health grants in the refugee camps.

· Develop procurement and spending plans and manage the budget for the implementation of the program, ensuring no over or underspending, in collaboration with the health coordinator.

· Ensure proper and timely implementation of current programs and grants.

· Write and submit internal and external reports for donors as required to the Health Coordinator.

· Assist and represent IRC in any relevant health coordination meetings at the camp and Amman level.

Technical Monitoring and Program Quality

· Ensure proper collection and analysis of medical data associated with health program, in coordination with health staff. Monthly reports of the health data, including critical analysis to be sent to Health coordinator.

· Identify clinic trends and develop mitigation measures to address programmatic gaps and improve overall quality of care.

· Participate in conducting surveys and health assessment to identify gaps in health service delivery in the affected communities and provide feedback for program development according to the findings.

· Ensure high quality health program in line with national and international standards.

· Ensure the provision and use of national health protocols in IRC clinics, technically supervising the health staff and proposing trainings when necessary.

· Ensure an effective referral system to secondary structures is in place and provide feedback on referrals.

· Ensure that prescriptions are distributed in a rational way, based on treatment protocols, and following IRC criteria in term of ceiling prices and internal compliance.

· Ensure the rational use of pharmaceuticals, medical equipment and supplies. Supervision of the medical orders and oversight on monthly inventory and consumption reports.

· Monitor and evaluate program indicators, objectives, outputs, and impact and suggest changes according to the findings.

Staff Management, Development and capacity building

· Technically supervise the health staff and provide regular technical assistance and training to build their skills, in collaboration with the line manager (Health Coordinator) on the administrative supervision side.

· Set clear performance objectives for staff. Conduct performance reviews and ensure that the health staff receive adequate training according with individual needs.

· Develop Job Descriptions and participate in the recruitment and on boarding of new health staff.

Key Working Relationships:**

Position Reports to: Health Coordinator

Position directly supervises: Deputy Health Manager Azraq cam, Senior Health Officer Zaatari camp.

Indirect Reporting: DDP Jordan

Other Internal and/or external contacts

Internal: Health Program Manager, Community Health Manager, Deputy Health Manager Operations, Filed manager at Mafraq, WPE, ERD and CP managers, finance and supply chain departments

External: Relevant stakeholders including UNHCR, UNFPA, MoH and INGO.

Job Requirements:

· A medical professional with Masters in Public Health, Health services management or equitant qualification

· At least 4 to 5 years relevant experience in direct health program implementation

· Ability to analyze data and write situation/donor reports.

· Ability to plan, prioritize, coordinate and manage human resources.

· Budget management skills are one of the essential requirements

· Ability to work under pressure and to meet deadlines and objectives.

· Experience in health assessments, project proposals and grant management.

· Objective oriented.

· Flexible work attitude.

· Good computer skills: facility with MS Word, Excel, and email/internet software.

· Strong communication skills, with excellent written and spoken English, fluency in Arabic a plus.

Working Environment: The position is based in Mafraq with frequent visits to Zaatari and Azraq refugee camps; standard office work environment. Living standards are good and the security situation is calm and stable but this could change. This position is an unaccompanied post.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.