الرئيسية / الوظائف / Fastrabbit is looking for a Help Desk Technician

Fastrabbit is looking for a Help Desk Technician

We are at Fastrabbit looking for a Help Desk Technician, who should be able to diagnose and resolve problems quickly and have the ability to work with a team.

Requirements:
· +1 years of experience as a Help Desk
· Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
· Respond to queries either in person or over the phone or ticketing system
· Respond to email messages for users seeking help
· Install computer peripherals for users
· Follow up with users to ensure complete resolution of issues
· Redirect problems to correct resource
· Identify and escalate situations requiring urgent attention



Interested candidates can send their CVs to the below email with subject of “Help Desk”:
[email protected]

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