Org. Setting And Reporting
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission,
the Agency works towards five strategic outcomes: (a) Palestine refugee rights under
international law are protected and promoted; (b) Palestine refugee health is protected and
disease burden is reduced; (c) school-age children complete quality, equitable and inclusive
basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood
opportunities; and (e) Palestine refugees are able to meet their basic human needs of food,
shelter and environmental health. UNRWA is funded almost entirely by voluntary
contributions from UN member states, regional bodies, business foundations and individual
The Chief Investigations Division will provide leadership, technical guidance and strategic
management to UNRWA’s investigation functions and provide technical advice and
supervision to a team of professional staff and support staff.
The Chief Investigations Division will received general supervision from the Director of
Internal Oversight Services.
- Leads a team of experienced professionals in conducting and managing investigations of
staff misconduct, including allegations of fraud and corruption, sexual misconduct,
harassment and abuse of authority, as well as other violations of the Agency’s regulatory
framework throughout the Agency, applying and ensuring objectivity, impartiality and
fairness throughout investigative processes in accordance with generally recognized
international best practices, investigative standards and applicable international administrative
- Develops and enhances guidelines for the conduct of investigations in the Agency including
investigations policy, methodology and practices with regard to planning, implementation and
reporting in accordance with international professional standards and best practices; reviews
and enhances investigation procedures Agency-wide to ensure that they adhere to the highest
international standards and best practices;
- Supports investigations carried out by Field Offices and HQ Departments, including
advising Field Office Directors and HQ Directors on whether allegations should be
investigated; providing guidance on the conduct of such investigations and developing written
guidance materials; develops investigations training and awareness programmes in
coordination with other offices and conducts regular training to develop an investigation
capacity within the Agency;
- Manages the Agency Case Management System, ensuring that all cases, including cases
handled by Field Offices, are promptly, accurately, and completely entered, and oversees
timely reporting on investigation statistics for the Executive Office and other stakeholders;
- Supports Agency initiatives and provides advice to management to ensure that the Agency’s
investigation policies, procedures and practices reinforce and promote the standards of
accountability in conformity with related UN policies and frameworks; supports the
development and maintenance of mechanisms to report misconduct;
- Keeps abreast of wider UN issuances and international best practices and trends by liaising
with professional peers, attending meetings and seminars, conducting research and analyzing
the impact of such developments and issuances on the Agency’s investigations strategies,
policies and procedures; reviews and updates the Agency’s policy issuances accordingly;
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default. Default managerial competencies may apply.
- Judgement/ Decision making
- Formulating Strategies and Concepts
- Persuading and Influencing
For guidance on how to prepare for competency-based interviews:
An advanced university degree (Master’s or equivalent) from an accredited educational
institution preferably in Law or related fields.
- 10 years of progressively responsible and relevant experience in applying internationally
recognized investigation techniques.
-Experience in implementing fraud and corruption.
- Experience in interviewing and analyzing financial data for use in investigations.
- Field experience in developing countries, and knowledge of the law of the international civil
service as relates to investigations, staff misconduct, including fraud.
- Three years work experience in managing a team of investigators.
- Four years of in-depth experience in administrative investigations in the United Nations, or
in investigations in the public sector (including prosecution or similar function) or a similar
- A minimum of 2 continuous years of relevant international experience outside UNRWA,
and outside the country(s) of which the candidate is a national or holds citizenship, a passport
or a national identity number.
Excellent command of written and spoken English.
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
Type of Contract and duration: 2 years, with the possibility of further extension.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.
How to apply
To start the application process, applicants are required to register at https://careers.un.org/lbw/Home.aspx go to Department and choose UNRWA for UNRWA posts. Only applications received through https://careers.un.org/lbw/Home.aspx will be considered. Due to the large number of applications received, only short-listed applicants will be contacted via e-mail only.