Business Technology Executive

Location -Amman ,  ,Jordan (JO)

Job ID -2941

Job Description 

• Take ownership of the reported issues on Aramex online channels by the customers or internal stakeholders and troubleshoot them.
• Work closely with the IT teams to solve the reported issues on Aramex online channels.
• Gather business requirements from different stakeholders and shape them in a clear way to deliver them to the IT team.
• Cooperate with other stakeholders if needed to troubleshoot the issues.
• Do a continuous testing on the online channels whenever there is a new release and report the issues to the concerned teams.
• Follow up on all the issues with the teams to make sure they’re solved in a timely manner.
• Assist in the analysis needed to be conducted regularly on the digital channels.
• Conduct Training sessions for the internal users globally on Aramex digital channels.
• Cooperate with the marketing team and other stakeholders in updating and translating the training materials of Aramex digital channels.

Job Requirements

• Bachelor’s degree in Industrial Engineering, Computer Engineering, MIS or Business.
• Excellent command Microsoft Office.
• Excellent command in English; writing, speaking and reading.
• Well organized.
• Excellent problem solving and communication skills.
• Proven ability to work with teams.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.