وظائف شاغرة مطلوب موظفين خدمة عملاء من كلا الجنسين

Markat.com are seeking an outgoing, organized, and friendly customer service agent to join our growing team and provide top-notch service to our customers.
In this role, you will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service.
Duties include:
Maintain updated knowledge of all company products and services in order to provide adequate education to customers.
Make product and service suggestions to meet the customer’s specific needs.
Promptly respond to customer questions submitted via email or our website.
Answer customer questions and provide information to resolve any issues.
Collect and record customer feedback and information, and share that with appropriate departments and team members.
Experience and qualifications required:
Bachelor degree or equivalent.
1+ years of experience in a customer service-related role.
Basic understanding of eCommerce.
Very good English level.
Excellent verbal and written communication skills.
Emails effective writing.
*Fresh Graduates are wlcome to apply
If you meet our essential criteria and are looking for a role in a productive team , please send us your CV to : [email protected]