مطلوب موظف/ة دعم تطبيقات العم لدى منظمة إنقاذ الطفل الدولية

Application Support Officer

The Opportunity

To lead and provide high quality operational and technical application and systems support to Save the

Children International’s customers and internal business functions. Minimising the adverse impact of

Incidents and Problems on the business and preventing reoccurrence of Incidents and ensuring release

management is followed to allow the safe deployment of changes to production systems. Owner of the

Problem Management process, ensuring reduction in recurring issue goals are achieved.

QUALIFICATIONS AND EXPERIENCE

• strong web/collaborative development and support experience required
• excellent knowledge of Active Directory and DNS
• good experience with collaborative/training applications such as SkypeForBusiness
• knowledge of relational databases (eg. MS SQL server(
• cultural awareness and experience of delivering global web solutions that cater for local needs
• eg. area with poor bandwidth, multiple character sets, etc.)
• good communication skills (written & oral English), including the ability to communicate and
• present both at a technical and non-technical level
• able to demonstrate instances of initiative that have delivered organisational benefits
• outstanding customer service orientation and follow-up skills

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

www.savethechildren.net/careers

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

The closing date will be in 28 Jan, 2019