مطلوب موظف/ة تسويق وتواصل للعمل لدى منظمة دولية

Organization Background:

Collateral Repair Project, founded in 2006 to support refugees and impoverished Jordanians in East Amman, runs emergency assistance programs and vibrant community centers in Hashemi Shamali and downtown Amman. The people CRP serves struggle to take care of their basic needs and to rebuild their lives.

CRP’s holistic approach focuses on positive growth and change. We first provide families with emergency assistance and then offer them educational, community building and psychosocial activities through our Family Resource and Community Center. CRP’s programs include computer classes, English lessons, trauma-sensitive yoga, a men’s support group, women’s empowerment workshops, children’s activities, and art workshops. Volunteers from Jordan and abroad run all of the programming at CRP, with many programs led by refugees from CRP’s community. We prioritize hiring staff who are creative problem solvers, hard workers, and actively take initiative to develop our programs and move our work to the forefront of best practice.

Position Description:

The MarComs Officer’s primary remit will be to increase Collateral Repair Project’s individual and monthly donor base as well as to lead and oversee donor communication efforts. S/he will be responsible for reaching and reporting on month-by-month donor targets, designing bi-annual large fundraising campaigns and smaller annual fundraising initiatives, managing all donor communication and retention, running social media channels, and maintaining CRP’s website. The MarComs Officer is responsible for maintaining associated technologies, including Salesforce, Zapier, Google Adwords, and Google Analytics. S/he will provide the Executive Director with monthly fundraising and donation forecasting reports, as well as be actively involved in strategic planning to grow CRP’s donor base and increase its value.

Additionally, s/he will interface with CRP’s Board of Directors and fundraisers in America, Canada, Europe, Australia, and elsewhere to provide marketing collateral and technical support to collect donations and manage events.

S/He will be responsible for managing all of Collateral Repair Project’s communications activities, including blog posts, videos, and social media posts. S/He will be responsible for ensuring a high quality of content and providing adequate protections for beneficiaries as they tell their stories. S/He will actively manage interns and edit their work.

It is vital for candidates to be very well organized, familiar with the technologies used, and able to skillfully manage a team focused on a variety of marketing and communications tasks. Strong communication skills are required – Candidates must be fluent in English and proficiency in Arabic is a plus. Candidates ideally will hold a Master’s degree in a relevant field.

The MarComs Officer is responsible for activities including, but not limited to:

• Designing and implementing fundraising campaigns, including interfacing with our design agency, identifying campaign theme, implementing the design on our website, setting campaign targets, developing matching and strategic donors, managing all social media and website content, and writing and sending emails throughout the campaign.
• Closely coordinating with CRP’s board of directors fundraising committee for ongoing fundraising outreach
• Designing and sending monthly donor newsletters via Mailchimp
• Managing all social media content, including photos, videos, and blog posts
• Creating materials for grant partners and strategic donors
• Managing our donor relations, including outreach efforts to retain monthly donors
• Recruiting and training interns to help manage all marketing and communications processes
• Website maintenance and expansion, boosting posts on social media, and designing paid advertisements for Facebook and Google Adwords as necessary.
• Liaising with fundraisers here and abroad to provide needed materials and technical assistance.
• Growing grassroots fundraising efforts abroad.
• Monthly fundraising reporting and analysis to present to CRP Communications and Executive Directors.
• Maintaining donor database via Salesforce and managing the automated data processes in Zapier to keep database accurate and available.