PROGRAM OFFICER – SOCIAL AND BEHAVIOURAL CHANGE COMMUNICATIONS
Location: Amman, Jordan
Reporting Manager: Regional Manager
Start date: Early 2020
Nationality: Jordanian Nationals only
Remuneration: Based on experience and salary grid, competitive salary + benefits
MAGENTA is a leading Social and Behavioral Change (SBC) Research and Communications agency that specializes in understanding human decision-making processes in order to design communications solutions for positive change in fragile and development settings. Headquartered in Amman and implementing programs across the Middle East, Africa and Asia, we use the latest in behavioural science principles and a rigorous approach to research, strategy, campaign design and implementation.
Our client base includes UN agencies, INGOs, governments and private sector. We aim to amplify the voices of local actors while bringing international expertise and methodological rigour. To do so, we partner with civil society, creative agencies, media and academics to design innovative, relevant and impactful solutions to some of the most challenging problems of our time. Whether we are aiming to shift parenting practices to improve children’s outcome or to understand how social norms underpin corruption, we always go the extra mile to ensure we can create positive impact for some of the most underserved population in the world.
Primary responsibilities of Program Officers are to provide support for (1) program management, (2) organisational knowledge management and (3) program design. They work under the guidance of the Regional Director and/or Program Managers. We are looking for exceptional individuals, driven by a keen desire to deliver social impact. In return, we offer a strong mentoring and training program, and exceptional growth possibilities within an expanding team.
Responsibilities
The Program Officer will provide project management support for a number of programs in the research and communications field. Typical tasks include:
Program Management
- Conducting regular desk review and situation analysis
- Providing inputs to project plans, Gantt charts and resource plans
- Contributing to technical reports, project presentations, and program updates
- Coordination of project partners e.g. consultants, media, civil society
- Monitoring of project KPIs and updating of monitoring and evaluation tracking tools
- Tracking of project finances
- Filing of project documentation
- Organising of project logistics, including travel and calendar scheduling
Knowledge Management
- Updating Magenta databases – past performance records, contact lists, partner testimonials
- Writing up detailed meeting notes
- Developing/editing project case studies
Business Development
- Contributing to project design, including theories of change, activity design, M&E frameworks, resource plans, financial plans
- Contributing to proposal preparation and submission
- Monitoring of tenders and opportunities
Requirements & Competencies
- 2-3 years professional experience;
- Top tier university graduates;
- Robust logic chain analytics and strong general analytical skills;
- Familiarity with project management cycles;
- Excellent written and verbal communication skills;
- Highly numerate, with strong commercial acumen;
- Ability to multi-task and manage competing priorities;
- Demonstrated desire for excellence and an ability to inspire others to attain professional excellence;
- Demonstrated passion and interest for Social and Behavioural Change;
- Innovation driven;
- Technological fluency;
- Proficiency (written and spoken) in Arabic and English required;
- Willingness to live in developing/post-crisis settings;
- Good sense of humour, personable and demonstrated ability to build networks;
- Entrepreneurial spirit and willingness to get hands dirty;
- Software familiarity: Word, Excel, PowerPoint, Office 365
Working Conditions
- Some long hours including evening and weekends to complete tasks or attend events
- May involve working in regions that are remote and lack basic modern infrastructure
Apply before December 25th 2019. Applicants should submit a two-page CV and letter of motivation titling the email “PO – SBC – Your Name” to [email protected] . The letter of motivation should describe why the applicant wants to join the Magenta team, with a specific example of how their experience and skills can enhance Magenta’s work.