مطلوب موظفي خدمة عملاء للعمل لدى شركة جيني

Jeeny is seeking to hire customer service representatives :

Job requirements:

– 1-3 years of experience in the same field is a MUST

– Excellent Communication  and interpersonal skills

– Excellent English command is a MUST

– V.good computer skills and familiar with M.S

– Strong collaboration, communication and influencing skill

– Ability to work with different working shift

Job description:

– Obtains customers information by replying on emails or over Social media channels, telephone calls; for verifying information.  

– Informs customers by explaining procedures; answering questions; providing information.

– Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

– Document all emails,calls information according to standard operating procedures

Undergraduate candidates are welcomed  

Interested candidate can send their CV’s to [email protected]