مطلوب موظفين خدمة عملاء

A leading company in outsourcing in Jordan is seeking to hire a “Customer Service Rep” with the following requirements:

Responsibilities:
•    Responding to Customer Inquiries, Phone Call & Emails in a very timely manner.
•    Provide knowledgeable answers to questions about products, pricing, and availability.
•    Process Customer Orders.
•    Work with engineering, quality, and production teams to meet customer’s needs.
•    Work with customers on order forecasting and future order demands.
•    Follow up on customer’s orders via emails and calls.
•    Sales support.
•    Build and maintain relationships with existing and new customers.

Qualifications:
• Must be fluent in English (both writing and speaking).
• 0-2 years of working experience (Entry Level).
• Must have a degree in Engineering, Business Administration, Logistics, or any related field.
• The ability to work late shifts from the office (Monday to Friday, 5 PM to 2 AM Jordan time).
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

For those who are interested, please send your CV and specify “Customer Service” in your email title to: [email protected]