JOB TITLE : NOC ENGINEER
CLOSING DATE :2019-11-01T00:00:00
JOB PURPOSE
Responsible for implementing 24/7 network faults management, generating reports related to network availability and OLAs fulfillment, and executing all needed configurations related to wireless network with efficient help desk management based on agreed processes to achieve stable, and reliable network.
RESPONSIBILITIES
- Monitor the network and manage faults.
- Handle data management requirements.
- Handle help desk requirements.
- Generate NOC reports.
- Contribute in activating and maintaining NOC processes and procedures.
REQUIREMENTS
Education: Bachelor Degree in Communications, Computer Engineering or any related fields.
Experience: 0-3 years
Skills In:
- Good command of MS Office.
- Good command of English language writing and speaking.
- Network Installation and Provisioning: Radio Network Installation and Configuration.
- Network Fault Management: Fault management tools and systems.
- Trouble Ticketing: Trouble ticketing systems
Work Envirnment:
- 24/7 support “shifts mode”.
- Work during weekends and holidays.
- Work during natural disasters such as snow.