The role
To provide a varied and complex professional support service to specific SMT members, anticipating his/her requirements in all matters related to his/her immediate and long term schedules, and managing associated administration to prescribed deadlines.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

KEY AREAS OF ACCOUNTABILITY:
* Providing day to day executive comprehensive support to the Syria Response Director including proactive management of the SRD’s and Deputy SRD’s diary and travel arrangement including ticketing, hotel accommodation, travel related documentation (including visas), foreign currencies and itineraries for all trips.
* provide an effective and professional liaison with key contacts of the SMT, both in Regional Office and overseas, and internal and external
* ensure that the Syria Response Director has all relevant documents needed for briefings and meetings, as well as managing preparation time and pre-reading deadlines to ensure the smooth running of critical high level meetings
* prepare documents (including letters and presentations) and other materials for the Syria Response Director, and distribute to relevant stakeholders according to agreed deadlines
* work closely with RD/SMT to anticipate requirements in all matters related to immediate and long term schedules. This will require a good knowledge of events, meetings, processes and key personnel involved
* pro-actively manage and organise – and, where appropriate, take notes of – a variety of meetings as defined by the RD, and follow up on/monitor action points; includes preparing dial-ins and checking attendees in advance
* manage Syria Response Director’s and Deputy SRD’s calendar, as well as key events, tasks for SMT to follow-up on
* manage the Syria Response Director’s IT needs, business cards, stationery and expense submissions
* become an informed key contact for the departments under the Syria Response Director, mainly SMT level, in relation to all activities within the responsibilities of the SRD
* develop and maintain an effective filing system for the SRD
* undertake occasional project work to deliver the SRD’s business objectives
* ensure appropriate levels of confidentiality and data protection are maintained in relation to HR, crisis management and Child Safeguarding matters in particular
* develop strong, positive relationships with all relevant stakeholders on behalf of the SRD
* liaise with external and internal visitors, prepare visit schedules for auditors, Member CEOs, specific member-led visits, the Board, Media, key stakeholders and donors (arranging dates of meetings, 121 calls, etc)
* assist the SRD in maintaining various forms of communication: social networking, Twitter, blogs, etc
* carry out any other duties either in addition to or instead of those outlined above which may reasonably be required from time to time.
* Rolling out Anti –Harassment policy – Assigned as Main office focal Point for Anti –Harassment

Qualifications and experience
* Extensive experience in a similar role, preferably within the NGO sector and/or in an international environment
* Experience of dealing with complex diary and international travel arrangements for a multi-functional director, including event planning
* Ability to plan ahead, devise and manage work plans, anticipate requirements, problems and obstacles to work effectively whilst remaining calm under pressure to tight timescales
* Highly developed organisational and time management skills
* Sound judgement and an ability to effectively prioritise multiple tasks in a constantly changing environment
* Self-motivated, proactive and flexible; able to make judgements as to when to take the initiative on the RD’s behalf
* Highly computer literate and confident with Word, PowerPoint, Outlook and Excel, as well as IT-savvy where communications are concerned
* Sound knowledge of office practices, procedures and administrative systems including filing systems.
* Strong coordination and time management skills. Ability to plan ahead, devise and manage work plans, anticipate requirements, problems and obstacles, juggle competing priorities successfully, and work effectively and calmly under pressure to tight deadlines.
* Ability to adopt a pro-active approach to problem solving working closely with both the RD and other colleagues as required and offering solutions as appropriate
* Able to manage and develop strong, positive relationships on behalf of the RD
* Strong written and oral communication skills, fluent in English and Arabic
* Ability to draft well-written, professionally presented correspondence and positively reflect the RD
* The ability to liaise and communicate effectively with a broad range of people at all levels, across different cultures and to act with credibility, discretion, tact and diplomacy
* Recognition of the need for confidentiality across all levels of work
* The ability to provide a certain degree of flexibility in working hours and availability for the RD, as we all as occasionally work outside normal hours to meet immediate deadlines or to liaise with people in other time zone
* A team player with a positive ‘can do’ attitude and someone who is deeply committed to Save the Children’s mission

The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:
* No child dies from preventable causes before their 5th birthday
* All children learn from a quality basic education and that,
* Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.