مطلوب مدير/ة مراقبة وتقييم وابحاث للعمل لدى منظمة دولية

Location: Based in Amman or Dubai with frequent travel

Reporting Manager: Managing Director

Start date: Early 2020

Remuneration: based on experience and salary grid, competitive salary +benefits

MAGENTA is a leading Social and Behavioural Change (SBC) Research and Communications agency that specializes in understanding human decision-making processes in order to design communications solutions for positive change in fragile and development settings. Headquartered in Amman, Jordan and implementing programmes across the Middle East, Africa and Asia, we use the latest in behavioural science principles and a rigorous approach to research, strategy, campaign design and implementation. Our client base includes UN agencies, INGOs, governments and private sector. We aim to amplify the voices of local actors while bringing international expertise and methodological rigour. To do so, we partner with civil society, creative agencies, media and academics to design innovative, relevant and impactful solutions to some of the most challenging problems of our time. Whether we are aiming to shift parenting practices to improve children’s outcome or to understand how social norms underpin corruption, we always go the extra mile to ensure we can create positive impact for some of the most underserved population in the world. We are looking for exceptional individuals, driven by a keen desire to deliver social impact and who thrive in fast-paced environment. In return, we offer a strong mentoring and exceptional growth possibilities within an expanding team.

Primary responsibilities of the M&E and Research Manager are the following (1) technical lead on M&E and formative research, (2) partnership building with local research partners, (3) fostering innovation in behavioural change research programs and (4) training team on research and M&E. They work under the guidance of the Magenta Managing Director and/or Program Directors. We are looking for exceptional individuals, driven by a keen desire to deliver social impact. In return, we offer a strong mentoring and training program, and exceptional growth possibilities within an expanding team.

Responsibilities

The M&E and Research Manager will support a number of programs in the research and communications field. Typical tasks include:

Providing technical support across Magenta programmes including on the following:

• Work closely with the program team to develop logical/results frameworks and assist in the development of output, outcome and impact level SMART indicators
• Develop monitoring and evaluation plans, in close collaboration with the program team and clients, where relevant
• Design formative research to garner insights on target audience, media consumption, influencers, social norms, awareness gaps and behavioural bottle necks
• Develop mixed-method research approaches utilising quantitative and qualitative tools
• Design evaluations of various types, including: experimental, quasi experimental, non-experimental
• Develop monitoring and evaluation frameworks and tools to measure effect of digital campaigns, utilising social media analytical tools
• Conduct secondary research, desk reviews and stakeholder interviews to inform research design
• Develop detailed scopes of work and oversee the identification of local research partners for contracting purposes
• Develop training modules and conduct training for field researchers and local partners
• Develop quality assurance protocols and mechanisms
• Conduct qualitative and quantitative analysis of field data
• Develop well-written reports that include contextual analysis and interpretation of data sets
• Oversee graphic design of research products

Growth

• Keep abreast of technological advances in the research field and constantly innovate and adopt new and creative means of garnering insights and measuring effects and impact
• Develop organisational SOPs and training modules for the integration of research practices throughout implementation
• Regularly identify new and innovative research and technology partners across markets
• With the oversight of Magenta Managing Director and/or Program Directors design research components to projects, or stand alone research project, with corresponding resource and financial plans.

Knowledge Management

• Contribute to Magenta databases – past performance records, contact lists, partner testimonials, meeting notes
• Conduct regular country analysis and stakeholder maps from a research perspective
• Develop project case studies for marketing and growth purposes
• File and share relevant scientific and academic articles on innovative research methodology
• And finally, passionately contribute to the growth and success of Magenta!

Requirements & Competencies

• 4-6 years professional experience;
• 2-3 years of research and / or monitoring and evaluation experience;
• Robust understanding of research in the digital space;
• 1-2 years of experience in MENA, West Africa or Asia;
• Top tier university graduate;
• Strong statistical and data analysis background;
• Robust logic chain analytics and strong general analytical skills;
• Excellent written and verbal communication skills;
• Highly numerate, with strong commercial acumen;
• Ability to multi-task and manage competing priorities;
• Demonstrated desire for excellence and an ability to inspire others to attain professional excellence;
• Innovation driven;
• Technological fluency;
• Fluency in English plus either Arabic, French or Urdu;
• Willingness to live in developing/post-crisis settings;
• Good sense of humour, personable and demonstrated ability to build networks;
• Entrepreneurial spirit and willingness to get hands dirty;
• Software familiarity: NVivo, SPSS, Sprockler, KoBo, and other analytical tools, Microsoft 365

Working Conditions

• Some long hours including evening and weekends to complete tasks or attend events
• May involve working in regions that are remote and lack basic modern infrastructure