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Human Resources Specialist
Job Title
Human Resources Specialist
Location
Jordan Head Office
Department
Human Resources
Role Purpose
The Human Resource Specialist is responsible for providing a professional HR service within general policies and professional standards in order to support the service provision of high quality HR services across the business .
Key Accountabilities
Provide professional coaching and advice to internal customers in order to ensure that HR policies are properly implemented.
Develop strong working internal relationships, acknowledge good performance and behavior and ensure proper investigation on issues and conflicts.
Contribute to the development / implementation of projects in order to support the ongoing development of HR provision and standards, and monitor the output as per set KPIs.
Liaise with line managers to ensure a full understanding of their requirements and preferences, interview and select eligible applicants as per the set company policy.
Review the mystery shopping reports and take action accordingly by meeting concerned employees and making training recommendations.
Manage the performance appraisal system on a bi-yearly basis.
Coordinate the training program of team members.
Handle the monthly closing of payroll in coordination with the Group Compensation & Benefits department.
Monitor the general attendance of team members by receiving the weekly schedule, communicating it to the regional team and monitoring the log-in sheet for presence.
Maintain an open door policy with employees in order to ensure a smooth communication, and work toward maintaining a low turnover rate.
Qualifications, Experience, Knowledge
Bachelor’s Degree in Human Resources or equivalent.
2-3 years of experience in a similar field.
Fluency in English.
Proficiency in MS Office.
