Job Description
Increase productivity in handling complaints activities,Maintain quality target of complaints handling activities,secure the monthly targets for the online and escalated complaints KPI’s 90% within two days &99% in 7 days
Job Requirements
Bachelor degree in related field, Minimum 3 years’ experience in call center field. Problem solving skills. Basic Computer skills. Written communication skills.
Special video required about the following:
No special requirements
Job Title
Customer Care Advisor
Job Type
Job Location
7th Circle, Amman, Jordan
Industry
Telecommunications
Career Level
Entry level
Experience Required
1-3 years
Major
Computer Information System, Management Information System, Telecommunication Engineering
Language
English, Arabic
Required Skills
email, communication, accurate, computer, troubleshooting