الرئيسية / الوظائف / وظائف شاغرة مميزة لدى شركة اكستنسيا

وظائف شاغرة مميزة لدى شركة اكستنسيا

وظائف شاغرة مميزة لدى شركة اكستنسيا

Extensya Jordan is hiring forIrbid & Amman sites! We are looking for Customer Service Representatives.
Customer Service Representative has to answer all inbound and outbound calls.
In addition, the Customer Service Representative needs to respond to the customer queries through phone calls. He/She must be knowledgeable about the different products and services related to the organization in which the Customer Service Representative is currently employed.
𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐬𝐤𝐢𝐥𝐥𝐬:
– Excellent command of the English language (speaking, reading and writing).
– Excellent communication skills.
– Excellent typing and writing skills.
– Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail).
– Full availability for all shifts (Morning, Evening and Night).
– Customer Service oriented.
– A Bachelor’s degree as a minimum educational background.
– Call Center experience is a huge plus.
𝐌𝐚𝐢𝐧 𝐉𝐨𝐛 𝐓𝐚𝐬𝐤𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
– Communicate with customers over the phone.
– Manage and resolve customer complaints.
– Identify and overcome objections.
– Should be capable of handling issues and complaints by providing solutions to customers.
– Able to handle calls in a high-pressure environment.
– Should be fully aware of information related to the product or services of the organization.
– Time flexibility towards shifts as per work requirements.
 
Interested candidates can apply through our website (https://www.extensya.com/careerform
 
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We are hiring Content Moderators for Amman Site.



Content moderators take the responsibility of approving content before getting it live on the platform. The content may be a blog post, an image, video or audio content, it is the content moderator who evaluates the submitted content to be in line with the guidelines.

𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

– Understanding the policies and guidelines, and making decisions based on them.

– Reviewing user reports regarding website content.

– Uphold a high standard of accuracy and quality while fulfilling job responsibilities, while maintaining efficiency.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

– 0-1 year of experience.

– Good command of Arabic and English (Reading, Writing and Speaking).

– Full availability (Morning, Evening and Night shifts).

– Be familiar with multimedia platforms and knowledge of the trend of online content security.

– Good communication skills.

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