Community Project Officer ( Nationals Only )
Community Project Officer
POSITION GENERAL INFORMATION
Ø Position: Community project Officer
Ø Based in: Amman with regular field travel within Jordan
Ø Under the direct supervision of: Community Project Manager
Ø Direct management of: PUI Staff – 2x Social Workers, 1x PSS Counselors, 1x
Community Health Facilitator;
Ø Indirect management of:
CBO Staff – 2x Social Workers Assistants, 1x PSS Counselor Assistant, 1x Teacher, 1 x Teacher Assistant, 1x Bus Driver, 7x Community Volunteers
Ø Works in cooperation with: The Community Medical advisor and Cash, Referral,
MEAL, Finance, Admin, and Logistics Departments
ABOUT PREMIERE URGENCE- AIDE MEDICALE INTERNATIONALE (PUI)
Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help t hem recover their dignity and regain self-sufficiency. The association leads in average 190 projects by year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is providing assistance to around 5 million people in 20 countries – in Africa, Asia, Middle East, Eastern Europe and France.
As of July 2018, Jordan is the country hosting the third largest number of Syrian refugees with above 650,000 registered with UNHCR. In Jordan, the first response to the needs of the refugees was carried out by the host communities alongside Jordan civil society and charity organizations. However, the constant influx of people put significant strains on the already weak economic situation of the Jordanian population in the areas of refuge, with around 79% of the refugees living outside of camps.
Refugees struggle to meet their basic needs, relying on dwindling savings, growing loans, humanitarian assistance and resorting to negative coping mechanisms. 2/3 of the Syrian refugees live below the poverty line, with rent being their major expenditure.
Addressing fundamental needs of the most vulnerable refugees and Jordanians is a priority to be achieved through improved access to health for most vulnerable groups, psycho-social support for the most affected population, proposing alternative education for children out of school, improve living conditions for households in substandard shelters and supporting access to legal documentation (and thus to services).
Until 2020 at least, refugees and host communities will continue to co-exist and while tensions are rising in the communities, it is paramount to empower the communities to bounce back ensuring i) social cohesion, ii) development of sustainable economic opportunities and iii) support to public services.
Since 2013, PUI has been responding to the needs of most vulnerable populations affected by the Syria crisis in host communities.
Through a community-based approach, the objectives of PUI in Jordan are the following:
Provide emergency/life-saving cash assistance to most vulnerable population to meet their basic needs
· Improve access to services for most vulnerable populations in host communities
· Support initiatives at community level to ensure social cohesion and economic empowerment opportunities for most vulnerable populations.
· The three pillars of PUI’s Community Programme that encourage social change include a) Knowledge and awareness raising of women, girls, boys, men and community leaders related to health, importance of education, prevention of early marriage and child labour/abuse, rights and promotion of services uptake, b) provision of services (informal education, PSS counseling, life-skills activities, health promotion and postnatal visits, case management including referral and follow-up) and alleviating measures such as cash transfers for reproductive health or education c) strengthen the capacities of community and local actors.
PUI Jordan has launched the second phase of an AFD-funded Community Programme in November 2017 that is now fully operational. PUI is looking to find a replacement for the project Officer, with a starting date early August 2018. Under the supervision of the Community Project Manager, he/she will be responsible for the successful implementation of the AFD-funded Jordan Community Programme aimed at improving access to health, education and psychosocial services for vulnerable refugee and host community populations in Amman and Zarqa. He/she ensures achievement of set objectives, respect of quality standards, and efficient mobilization of resources (HR, logs and financial). He/she coordinates closely with the other Project Officer and the CBO partners to provide leadership to the joint implementation while addressing any challenges that might arise, with a results-oriented and collaborative approach.
Responsibilities and Tasks
- PROJECT IMPLEMENTATION: S/He ensures the good quality of project implementation, facilitate its planning and smooth completion and coordination including with the local partners.
- MONITORING AND REPORTING: S/He participates in the Monitoring of the project and production of relevant information and report about the activities implementation.
3. TEAM SUPERVISION, HUMAN RESOURCES, AND CAPACITY BUILDING S/He manages and supervise the team under his/her responsibility. S/He participates to their recruitment and provides capacity support as appropriate as well as team and cultural inclusion.
- EXTERNAL REPRESENTATION, COORDINATION AND COMMUNICATION: S/He represents PUI during field meetings and coordinate with partners in PUI areas of intervention. S/He strengthens collaboration with external partners and facilitates the external and internal referral pathways and coordination.
- MISSION DEVELOPPEMENT: S/he participates to the mission development through strategy exercise and relevant needs assessment.
Specific objectives and linked activities
1. PROJECT IMPLEMENTATION:
She/he will be responsible for the activities implementation and follow-up of the project in his/her area of intervention, ensuring quality of the services provided.
Under the supervision of the Project Manager, she/he will participate in the elaboration of tools and guidelines regarding community health, education and protection mainstream.
She/he will participate in the elaboration supportive materials to be used by the team to ensure the high quality of their assignments.
She/he will follow the project action plan with her/his staff and will review it with her/his manager periodically based on the project monitoring feedback from project, Partners and/or other departments within PUI.
She/he will make continuous follow-up on the activities of her/his staff and will make sure that they are in accordance with the work plan, the objectives set up in the Project Monitoring Tool per project area, and other relevant project tools, as defined with her/his manager.
She/he will raise to the Project Manager any delay or challenges faced by the project implementation for adjustments to be made and proposed solutions.
She/he will inform her/his manager of any relevant issue related to the project implementation or the respect of PUI policies by the field teams they supervise, ensuring that proper policy, standards & codes of conduct are enforced.
She/he participates to the harmonization of efforts between the different areas of responsibility, including weekly coordination meetings to capture common challenges and lessons learned.
She/he participate to the harmonization of efforts and coordination with the other Project Officer.
She will study and implement correctly donor’s guidelines and internal PUI technical procedures and standards regarding activities implementations including logistic and financial process.
She will supervise and participate to the appropriate coordination with CbO’s in order to ensure the relevance and the acceptance of the project.
She will organize regular meeting regarding the designed work plan with PUI team and CbO’s team to follow achievement, challenges and propose recommendation and action plan.
She will participate to the beneficiary’s identification and selection by providing clean database and checking the distribution status for all beneficiaries and financial assistance of all beneficiaries.
She will liaise with the Cash Program Officer in order to ensure that all information needed are available and relevant.
She will be responsible for collecting all documents from beneficiaries related to cash distribution source of verification and sharing them with the Cash Programs Officer.
She will follow the SoP’s related to all project activities implantation and will participate to their update or creation if needed.
2. MONITORING AND REPORTING:
She/he will provide inputs as necessary for reporting of field staff activity in order to collect accurate data on all activities and make sure that all indicators are correctly documented.
She/he will ensure that all activities have clear monitoring tools, framework and reporting mechanisms.
She/he will ensure that activity progress will be efficiently monitored through the regular collection and analysis of qualitative key indicators and field reports.
She/he will ensure the accuracy of the data collected through close supervision of her/his staff reporting
She/he will be responsible to process, document, analyze and compile the results for her/his area of operations.
She/he will write monthly reports on the activities implemented as requested by the Project Manager according to the project and management indicators.
She/he will support the consolidation of monitoring reports and documentation as set in the logframe sources of verification.
She/he will assist the project Manager in providing sufficient and detailed information for project reporting to donors and PUI Coordination team.
Based on the on-going monitoring of the activities, she/he will ensure lessons learnt and success stories from the project are documented and reported to her/his manager.
She/he will involve the CbO’s focal point in the activities reporting and reinforce his/her capacity to match with MoU signed with PUI and contractual donor’s requirement.
3. TEAM SUPERVISION, HUMAN RESOURCES, AND CAPACITY BUILDING
She/he will participate to the strict application and respect of the Internal Regulations by related staff;
She/he will hold primary responsibility for the supervision of PUI staff in the area of responsibility and nurturing an effective working environment
She/he defines, with each member of his or her staff, an objective-setting and action plan for achieving project aims
She/he ensures a good communication between and among each member of his/her team through regular supervisory meetings (or other if needed);
She will participate to the recruitment of his/her staff.
She will ensure the participation of CbO’s team in the volunteers recruitement.
S/he manages interpersonal relationships between direct reports and strives to prevent and mitigate tension or conflict in a professional and respectful manner.
S/he will participate in the identification of training needs, recommends training action internally or externally and participate in their provision and/or organization.
She/he proposes relevant changes to the organizational chart of the mission and contributes to its implementation, in collaboration with the project managers;
She/he ensures safety information concerning the area is properly collected, and that alerts or useful information are communicated in an appropriate way following the mission security tree.
She/he makes sure that PUI safety rules are followed where he/she is responsible for activities implementation. S/he also alerts the project manager if gaps are observed in order that corrective action should be taken.
She will ensure that internal PUI guidelines and standard as PSEA, anti-fraud, child protection is known by the staff under his/her management and will report any problems faces on the field.
4. EXTERNAL REPRESENTATION, COORDINATION AND COMMUNICATION
She/he will proactively organize, with the CbO focal point, weekly coordination meeting with the project team and with PUI partner staff for regular and ad hoc coordination efforts.
She/he will organize regular meetings with PUI Partners to share information on the activities, to follow-up on the work plan and the achievements in the Project Monitoring Tools.
She/he represents PUI and participates in bilateral and multilateral meetings in the field to strengthen PUI’s coordination and referral pathways.
Under the supervision of the Project Manager, she/he will represent PUI during external meetings and coordinate with Partners in the field as necessary.
She/he will make sure to provide minutes to the Project Manager of all the meetings attended and raise any issue that is in PUI interest.
She/he will facilitate the coordination with Jordanian authorities when necessary.
She/he will ensure the proper implementation of the internal referral system between departments and the external referral system with partners and other agencies on the field.
She/he will ensure the correct and efficient use of the tools for internal and external referrals and respect of guidelines and SoPs by his/her staff
She/he will support the follow-up of specific cases referred and liaise with the referral agencies.
She/he will help developing partnerships with relevant national and/or international organizations to create new external referral possibilities. She/he will follow-up on new external referral opportunities, new potential partners or changes in the policies procedures related to people of concern’s protection, education and health and share the information with her/his manager.
She/he will be the focal point for referral received by PUI. She/he will make sure that every case is handed-over, handled and followed-up by the team in the field, and always provides feedback on the assistance provided by the agency Partner to the Referral Officers.
She/he will actively participate to the Internal meeting
She/he will facilitate the communication within his/her team and other team projects as well as with the coordination team.
- MISSION DEVELOPPEMENT:
She/he will participate to the mission developpement by gathering and sharing all relevant information and feeding analisys of the contexte and the needs.
She/he will participate in the needs assessment when required.
Required Background, knowledge & Skills:
University degree in Humanitarian Action, Health, Protection or related disciplines.
Mandatory a minimum 3 years previous experience in project implementation in the Humanitarian Sector. An experience in a similar position would be considered a strong asset.
Experienced in Case management, education projects, community health projects and psychosocial activities would be an added advantage.
Fluent in English and Arabic, oral and written.
Excellent command of Microsoft Office
Required interpersonal skills:
Outstanding communication and presentation skills with the ability to articulate an idea clearly and concisely, with good understanding of at stakes
Strong organizational skills and good ability to make proactive suggestions.
Able to manage priorities, take initiatives and work without constant supervision
Excellent diplomacy skills with the ability to influence and negotiate.
Ability to work under pressure and handle stressful situation
Good command of Microsoft Office (Word, Excel Outlook)
Driving license mandatory and must be able to drive PUI vehicles.
All employees are expected to abide by the humanitarian principles, the Code of Conduct, PU-AMI Charter and PU-AMI above mentioned values.
HOW TO APPLY
· To apply, please send your CV, cover letter and 2 reference contacts in English to: firstname.lastname@example.org.Please state the job title “ RW Community Project Officer and your name” in the email subject line (applications that don’t have this reference will not be considered).
· Deadline for applications is 30/08/2018. Candidates will be shortlisted on a regular basis and tests and interviews might be conducted before the deadline.
· Applications that do not meet the specified minimum requirements, or received after the closing date will not be considered.
Please kindly note that only short-listed candidates will be contacted.
PUI strives to be an equal opportunities employer. PUI is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.