الرئيسية / الوظائف / الاردن / مطلوب موظفي كول سنتر – تسويق للعمل لدى شركة رائدة

مطلوب موظفي كول سنتر – تسويق للعمل لدى شركة رائدة

Leading Company in the field of medical and laboratory supplies is looking to hire: 

Marketing call center agent



  • Advises present or prospective customers operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Influences customers to buy or retain product or service by following a prepared script to give product reference information.
  • Documents transactions by completing forms and record logs.
  • Maintains database by entering, verifying, and backing up data.
  • Keeps equipment operational by following manufacturer’s instructions and established procedures; notifying team leader of needed repairs.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains quality service by following organization standards.
  • Maintains technical knowledge by attending educational workshops; reviewing publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Manage large amounts of outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Email:

tlaboratoryjobs@gmail.com

Please mention the job title in the Reference in subject.