الرئيسية / الوظائف / مطلوب موظف(ة) تواصل

مطلوب موظف(ة) تواصل

مطلوب موظف(ة) تواصل

للعمل لدى منظمة دولية

Senior Communication Officer

Closing date

JOB SUMMARY:

CARE Jordan is seeking a Senior Communication Officer with a focus on production and Social media experience to join the office Communications team supporting CARE Jordan strategic communications and advocacy related activities and ensuring that they are in line with programmatic strategies and further CARE’s mission in Jordan. CARE Jordan has a long history of over 70 years implementing programming in Jordan with a wide geographic reach and focus on humanitarian as well as development programs. CARE Jordan works with refugees, host communities and other communities in need, to effectively advocate for positive change and policy influencing at national and global levels.



The Senior Communication Officer will report to and work closely with the Communications & Advocacy Manager to support the development and implementation of effective communication and advocacy strategies for the Country Office. She/he will coordinate closely with all program managers and directors of CARE Jordan as well as with CARE International members. S/he will be an active member of CARE Jordan’s Communications & Advocacy team and their efforts to shape the external face and policy engagement of CARE and will work closely with program team members to ensure the development and dissemination of targeted and measurable advocacy messages and communications.

The individual occupying this position will be expected to demonstrate high levels of personal initiative, analytical skills and strong networking skills and will be able to build excellent working relationships with CARE teams in the field and will be able to engage with national networks and serve as contributor to ensure the provision of timely, quality and compelling information to the public about CARE’s work.

RESPONSIBILITIES AND TASKS:

Job responsibility 1: Environment scanning and analysis 15%

  • In coordination with the Communications & Advocacy Manager, and other CARE staff, establish a regular environment scanning and media monitoring analysis where key information/developments on a local/regional/international levels relevant to CARE’s mission in Jordan is compiled and shared on regular basis with CARE Jordan team.

· Support CARE Jordan management team to develop and strengthen employees’ engagement in communications and outreach activities

Job Responsibility 2: Communications 45%

· Support the Communications manager in the development of CARE Jordan’s communications strategy and alignment with programmatic objectives, donor visibility requirements, and key advocacy messages.

· Build and maintain relationships with social media influences, journalists, bloggers that will help advance CARE Jordan’s work

· Identify target audiences and create strategies to effectively engage them.

· Work closely with CARE Jordan program teams to identify success stories as well as highlight key areas of concern and support efforts to “tell our story in a compelling manner”and maintain a library of success stories.

· Develop, write and edit communications materials, including press releases and social media content and promote through appropriate social channels

· Maintain digital media archives including photos and videos.

· Work with the Communications Manager to conceptualize and implement communications strategies and campaigns

· Manage CARE Jordan’s photo Library, publications library, tools available in the department (Camera, recorder…)

· Regularly share stories, photos and other resource ideas to CARE Jordan’s Social Media and Website where opportunities are identified, and/or as requested.

· Support production and public dissemination of key documents produced, as well as documentation of key events, commemoration days, etc.

· Support CARE Jordan’s compliance with global CARE branding and corporate identity as well as compliance with donor branding and visibility guidelines;

· Coordinate and lead on the development of annual newsletter, Social Media posts, CARE Jordan’s website materials or any other publications of CARE Jordan including distribution of annual reports and productions for internal and external distribution.

· Organize and plan to highlight important humanitarian days of relevance to CARE mission through development of stories, photo galleries, social media packages…etc. such as World Humanitarian Day, International Women’s Day, 16 Days of Activism against GBV, International Day of the Girl, and World Refugee Day to mention a few.

Job Responsibility 3: Advocacy 10%

· Support CARE Jordan efforts in the development and implementation of an advocacy strategy to further CARE’s mission to advance humanitarian, development and protection needs of the most vulnerable in Jordan – including refugees and with emphasis on women and girls.

· Support the Communications & Advocacy Manager in coordinating with program teams, to develop key advocacy messages, campaigns, and documents in line with set advocacy objectives.**

· Support CARE Jordan in mapping key stakeholders and contacts and integrate into CARE’s centralized contact list

Job Responsibility 4: Brand Standards and CARE Visibility 30%

· Ensure that all publications including pamphlets, leaflets, poster, flyers and all other CARE Jordan related printable material is unified and correct branding is applied

· Ensure digital content aligns with CARE’s brand’s identity and message, and assist with campaigns as needed

· Ensure that all staff are following the CARE Jordan visibility SOPs and Update SOPs as needed

· Support in planning and oversight for VIP visitor engagement, (CEOs, celebrities, high profile media personalities), during field visits, ensuring appropriate planning (risk mitigation, per-visits, meetings with external partners, key messages)

· Support the production of tools to help communicate CARE mission, vision and standards to beneficiaries / communities;

· Support program teams in preparation of program briefs, story development and dissemination, etc. to effectively tell stories from the field

QUALIFICATIONS

A. Education/Training

Required:

· B.A degree in Media, Communications, public relations or another related field.

Desired:

· Awareness of operating environment conditions

· Flexibility in accepting work assignments

· Work as part of a team

· Must be guided by sound ethical principles and transparency on work

· Good interpersonal and communication skills

· Experience in NGO communications or fundraising, journalism (broadcast or print), or related field such as media/public relations, and strong understanding of social (online) media;

· Experience in communicating about gender-based violence.

· Experience in communicating about humanitarian aid

· Experience in communicating about women’s empowerment

B. Experience Required:

· The position requires a minimum professional experience of 5-7 years’ Experience supporting and leading related programs.**

· Experience of leading communication activities (including information management) in a challenging environment

· Evidence of excellent verbal and written communication skills for a wide range of different audiences including donors, journalists and the ‘general public’.

· An initiative-taking, proactive, inspiring attitude with the ability to manage and priorities an unpredictable workload and solve problems quickly with limited support

· Ability to deliver high-quality photographs and stories from affected communities

· Experience in managing social media platform

· Strong influencing skills

· Politically and culturally sensitive with qualities of patience, tact and diplomacy

· Commitment to the aims and values of CARE International in Jordan.

Desired:

· Experience of creating media products such as press releases, OP-ED

· Multimedia and digital media skills

· Graphic design skills

· Excellent writing and summarizing skills

C. Skills Required

· Good knowledge of local operating environment

· Work as team player with people from different cultural backgrounds

· Must be guided by sound ethical principles and transparency on work

· Good interpersonal and communication skills

· Flexibility in accepting work assignments

· Excellent & efficient in the use of word and excel programs

· Requires extensive written and verbal communication skills needed to motivate, convince, and/or change behavior or attitude of contacts

· Excellent writing, editing and communications skills in English required;

· People Skills: Ability to work independently and as a team player who demonstrates leadership and is able to support and train local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner;

· Willingness to assume duties and responsibilities in all communications areas, as needed; pro-active and able to multi-task;

· Basic photography skills (able to compose a shot, interest in developing photography skills);

· Multimedia skills such as video production, photo management and graphic design;

· General finance, administration, information management and telecommunication skills and proficiency in information technology/ computer skills;

· Strong computer skills (Microsoft Office Suite, photo editing software, etc.)

D. Human relations skills

Consists of active practicing skills in the area of human relationships. In the work context Human Relations Skills include all capabilities that are needed to interact on a direct person-to-person basis, and through varied approaches build understanding of, acceptance of, or commitment to, courses of action that are important for the organization. These skills may be applied in relation to peers, subordinates or peers within the organization, or to people outside the organization. Human relations skills could be Basic, Important (Influencing) or Critical

The Human Relations Skills for this position are designated as Critical.

COMPETENCIES

CARE Core Competencies:

  • Respect – Behaving in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.
  • Integrity – Maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.
  • Commitment to Service – this competency is woven throughout all aspects of the employee’s performance.
  • Excellence – Setting high standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; ensuring interactions and transactions are ethical and convey integrity.
  • Diversity – Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.

Other desired Competencies:

  • Accountability
  • Building Commitment.
  • Innovation and creativity

PROBLEM SOLVING

Thinking Environment: Clearly Defined.

Thinking Challenge: Adaptive.

ACCOUNTABILITY **

Accountability is the answer-ability for actions and for their consequences. It is the measured effect of the job or position on end results. It has three dimensions in the following order of importance: Freedom to Act; Impact on End Results; and Magnitude.

A) Freedom to Act is the degree to which personal or procedural control and guidance for work (or lack thereof) exists. This is a function of the organizational framework, the personnel and policy direction, and the flows, processes, and systems that are established in the organization. Choose one of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed; Generally Directed; Guided; or Strategically Guided. (See Guidelines for definitions).

B) Impact on End Results considers the principal nature of the job’s influence on end results, which ranges from very direct control to very indirect support. Choose the Impact category that reflects the basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary (See Guidelines for definitions).

· This position would be Shared

C) Magnitude: Financial: What parts of CARE’s revenue and/or expenses are impacted by the job’s primary goals? Use current fiscal year amounts. e.g. project budget, fundraising or contract goal, budget managed or monitored, donations processed, purchases made, contracts negotiated/signed, benefits costs.

CONTACTS/KEY RELATIONSHIPS:

List the primary external and internal relationships, which the employee is expected to maintain. State the purpose of these interactions.

Position Title

Relationship Purpose

Internal:

Communications & Advocacy manager

Direct Report

Program Managers and directors when and if needed

External:

Media, Production companies, Designers, Research Centers, Beneficiaries, NGOs

WORKING CONDITIONS:

  • Travel: This position will be based in Amman and will require traveling to CARE’s field offices when there is a need.
  • Safety and Security: CARE’s Safety and Security Officer is available for advice and guidance. **

How to apply

To apply for the job, please send your CV to [email protected] and write the position name in the subject.

The advertisement will remain open until Dec 1, 2020

CARE International in Jordan places human dignity at the center of its relief and development work. At the heart of CARE’s efforts to impact poverty and social justice is its engagement with marginalized communities, and vulnerable adults and children.

CARE International in Jordan is an Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us.

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