الرئيسية / الوظائف / مطلوب مهندس/ة دعم فني

مطلوب مهندس/ة دعم فني

Echo Technology is Hiring Support Engineer. Technical Support Engineer provides enterprise-level assistance to our customers. and will diagnose and troubleshoot software and help our customers to solve their problems.

Needed Personal Skills:
• Problem-Solving.
• Flexibility.
• Oral and Written Communication skills.
• Patience.
• Excellent in English.
• Active Listening.
Main Tasks:
• Manage the support system and tickets assignment.
• Maintain the support knowledge base.
• Train end users.
• Manage level 1 of support.
• Follow up on tickets with responsible departments.
To apply, send your CV to “[email protected] ” with the subject (Ref. 20-08-01)

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