Echo Technology is Hiring Support Engineer. Technical Support Engineer provides enterprise-level assistance to our customers. and will diagnose and troubleshoot software and help our customers to solve their problems.
Needed Personal Skills:
• Oral and Written Communication skills.
• Excellent in English.
• Active Listening.
• Manage the support system and tickets assignment.
• Maintain the support knowledge base.
• Train end users.
• Manage level 1 of support.
• Follow up on tickets with responsible departments.
To apply, send your CV to “[email protected] ” with the subject (Ref. 20-08-01)