Posting Title : Protection & Neutrality Team Leader, P4
Job Code Title : Protection & Neutrality Team Leader
Department/ Office : UNRWA – Programme Protection & Neutrality
Location : FO Jordan
Posting Period : 21 January 2021-17 February 2021
Job Opening number : 21-LEG-Programme Protection & Neutral-148339-R-FO
Staffing Exercise : N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org .Setting And Reporting
The Protection and Neutrality Team Leader reports to the Deputy Director of UNRWA
Operations/Affairs (Programme) unless otherwise assigned by the Director of UNRWA
Operations/Affairs. The position receives technical advice and strategic direction from the
Chief, Protection Division (P5) and the Neutrality Coordinator (P4) both sitting in HQ
The Protection and Neutrality Team Leader directly supervises staff within the Protection
Unit/Department including area staff responsible for protection field activities, neutrality
inspections as well as other project-funded and complementary staff.
Oversees the leadership and management of the Protection Unit/Department through the daily
supervision of relevant staff and the development and implementation of annual work-plans
and operational plans in order to complete agreed-upon tasks with adequate resource
mobilization, administration and logistical matters; provides mentoring of other staff at the
field office level on technical issues related to protection and neutrality as needed;
Leads the development and implementation of the protection strategy – both prevention and
response – and operational measures to address protection issues at the field level in
particular by providing technical guidance in support of programmes and other interlocutors
in accordance with the Agency’s protection policy, framework and priorities to make sure that
protection principles and standards are mainstreamed through UNRWA services through the
programme cycle and the protection needs of Palestine refugees are addressed;
Acts as the technical focal point on all matters relating to neutrality in the field office in line
with Agency policies and frameworks ensuring that the concept is widely understood within
the office and that related training and SOPs remain relevant; plays a key role in identifying
potential neutrality concerns before they become a concern by, amongst other things, ensuring
regular comprehensive installation inspections by senior programme area staff and overseeing
spot-check visits for the most serious neutrality violations;
Provides coordination on all protection matters including the facilitation of protection
coordination mechanisms and relevant working groups at the field and area level, and
representing UNRWA in external Protection Clusters and other relevant coordination fora and
with external protection partners including UNHCR, OHCHR, UNICEF and NGOs;
Provides technical guidance – in particular to programmes – on neutrality and protection
matters including general protection, gender, gender-based violence, child protection and
disability in accordance with Agency policies, frameworks, strategies and guidelines and
ensures their implementation at the field level. This includes the translation of these
approaches through in particular supporting programmes in the development of practical
field-based guidelines, manuals, user-friendly tools, procedures, etc. for staff to apply in their
day-to-day work as well as capacity building, quality assurance and monitoring and
assessment of results and outcomes on protection. These field-based approaches shall build
upon – and not replace – those already developed by programmes and ensure consistency
Leads the monitoring, documentation and reporting – as required – on external protection
incidents, patterns and trends and provides analysis with the production of reports and other
products so appropriate responses are implemented either through referral internally to
UNRWA services or through advocacy (oversees data collection and other information
management systems in this regard);
Conducts advocacy based upon neutrality and protection analyses and messages with a range
of different interlocutors including private advocacy meetings, field briefings and public
advocacy and communication activities.
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default. Default managerial competencies may apply.
- Leading and Supervising
- Applying Technical Expertise
- Persuading and Influencing
- Planning and Organizing
- Excellent analysis skills
- Communication skills
- Negotiations skills
For guidance on how to prepare for competency-based interviews:
Advanced university degree (Master’s or equivalent) from an accredited educational
institution in law, political or social sciences, or related field.
A minimum of eight years of progressively responsible and relevant professional experience
including the supervision and management of protection interventions and projects as part of
humanitarian operations at the field level.
Demonstrable knowledge and understanding of humanitarian protection and neutrality
policies and approaches.
A minimum of 2 continuous years of relevant international experience outside UNRWA, and
outside the country(s) of which the candidate is a national or holds citizenship, a passport or a
national identity number.
- Excellent command of written and spoken English
- Working knowledge of Arabic is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/
Type of Contract and Duration: 1 year, renewable; Appointment subject to funding
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.
How to apply
To start the application process, applicants are required to register at https://careers.un.org/lbw/Home.aspx go to Department and choose UNRWA for UNRWA posts. Only applications received through https://careers.un.org/lbw/Home.aspx will be considered. Due to the large number of applications received, only short-listed applicants will be contacted via e-mail only.
Link to TJO is: https://careers.un.org/lbw/jobdetail.aspx?id=148339