مطلوب أخصائي/ة طوارىء للعمل لدى منظمة اليونيسيف

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

UNICEF Middle East and North Africa Regional Office (MENARO) based in Amman, Jordan, works across 19 countries. The region is one of the largest and most complex in UNICEF, with a range of country typologies and several on-going large-scale emergencies. The region has low levels of per capita income relative to its wealth, high levels of illiteracy, poor health and educational outcomes in comparison with countries of comparable income levels; gender inequalities; presence of harmful social norms and practices such as child marriage and female genital mutilation/cutting (FGM/C) as well as violence against children and Gender-Based Violence (GBV); high youth unemployment; authoritarianism; and acute conflicts with mass internal and external displacement. The region is also characterized by increasing vulnerability to climate change, pressure on water resources, infectious disease outbreaks and constraints on civil society participation. UNICEF MENARO works across the region to support country offices to more effectively deliver better results for children, through enhancing programme excellence in health, nutrition, water sanitation and hygiene promotion, gender, child protection and education; generating and disseminating public goods; and strengthening organizational management effectiveness and efficiency. Emergency response and humanitarian actions undergird all areas.

UNICEF aims to put affected families, children and adolescents at the centre of its work, as reflected in the Core Commitments for Children and various global reforms. This requires all UNICEF programmes, systems and procedures to systematically include participation of and accountability to, affected people across all elements of the response, including through a common feedback mechanism ensuring that feedback from affected boys, girls, men and women informs decision-making and that UNICEF staff and partners understand, respect and systematically take the view of community to account.

How can you make a difference?

Under the direct supervision of the Emergency Specialist; in collaboration with the Regional C4D Advisor; the Prevention of Sexual Exploitation and Abuse (PSEA) focal point and other sections, the Accountability to Affected Populations/Community Engagement (AAP/CE) Specialist is responsible for providing technical and operational support in the management, coordination and implementation of Accountability to Affected Populations (AAP) interventions ensuring views and priorities of affected people are incorporated into all stages of Country Offices programme cycle and effectively informs humanitarian response plans.

1. Support the design and implementation of strategies and action plans to scale up community engagement (CE) and accountability to affected population (AAP) interventions and processes across MENA

• Facilitate the development of Country Offices strategies and plans of action for scaling up AAP that has clear deliverables, indicators and timeframes to enable timely marked improvement in AAP/CE performance, with a focus on closing the loop (by providing feedback to the community about how their views and inputs were addressed), based on operational modalities, community preferences and global best practice
• Support the integration of AAP in country offices annual work plans and processes ensuring each programme (and operation) section have specific AAP outputs, activity and budgets for effective implementation
• Ensure coherence and articulation of AAP and PSEA agendas and country and regional levels
• Convene an internal cross-sector group of focal points to share AAP/CE experiences, develop and use common tools and approaches, and agree internal referral pathways for community feedback and resolution protocols.
• Ensure accountability and community feedback, concerns and priorities are consistently and systematically well highlighted during internal meetings and planning processes especially but not limited to AMP, CMT, MYR/EYR, CPD, etc.
• Facilitate development and use of harmonized tools and standards for staff and third-party monitoring and reporting of AAP/CE activities in accordance with agreed work plans ensuring corrective actions are taken as required
• Monitor the use of resources as planned and verify compliance with organizational guidelines, rules and regulations and standards of ethics and transparency.
• Identify additional resources (human, financial, technical, etc.) needed to implement the AAP/CE plan and explore options to mobilise these

2. Lead advocacy, networking and capacity building efforts

• Conduct capacity building needs assessments in AAP across MENA
• Design and implement a capacity building strategy to build the knowledge of, and commitment to AAP/CE approaches for UNICEF and partner staff
• Develop context-specific capacity building materials by contextualizing global and national tools.
• Facilitate training, monitoring and reporting efforts across MENA
• Identify opportunities to integrate AAP/CCE into existing training and tailor content to specific audiences.
• Collaborate with internal, regional and global partners to update, harmonize, link and coordinate activities, tools and processes designed to enhance communication and community engagement in humanitarian response including use of multiple media and communication platforms
• Maintain and strengthen partnerships and stakeholder engagement through networking and proactive collaboration and engagement with strategic partners including NGOs, local authorities, community and religious leaders and others to promote accountability to affected population
• Regularly monitor changes and emerging trends, including public and media perceptions that could impact access and acceptance of UNICEF and UNICEF supported programmes and recommend appropriate response measures.

3. Coordinate with relevant stakeholders

• Serve as the primary focal point within the Regional Office on AAP/CE related issues and be able to provide and regularly update current AAP/Community engagement practices
• Serve as the primary focal point with headquarters, participate in monthly AAP Technical Group meeting, support preparations of the bi-annual Steering Group meeting for MENARO
• Liaise with other relevant colleagues in Regional Offices to ensure coherence and consistence in operationalizing UNICEF AAP global strategy in close collaboration with headquarters (EMOPS Geneva, AAP lead)
• Represent UNICEF at inter-agency Working Groups, clusters and other relevant fora in formulating and articulating AAP/CE plans and outcomes and in disseminating key results and lessons learnt
• Identify and build partnerships with global/regional institutional pools of expertise who could contribute to advancing AAP agendas.

4. Facilitate evidence generation, innovation and knowledge management

• Support Country Offices (remotely or in the ground) in conducting needs assessment to understand community information needs, communications preferences, community dynamics, social norms, cultural beliefs, superstitions and other anthropological factors that could impact programmes.
• Support Country Offices in ensuring systematic collection and analysis of key community feedback data through integration of core AAP questions in cluster assessments, surveys and other data collection tools and activities and their inclusion in IMEP.
• Support the analysis and dissemination of regular community perception surveys of UNICEF and quality of UNICEF supported programmes especially in the context of a humanitarian response
• Facilitate the implementation and documentation of innovative practices, approaches and latest technology on multiple media and social/digital platforms and networks that are appropriate/available for the humanitarian context and audience (e.g. U-Report).
• Institutionalize/share best practices and knowledge through the MENA compendium of AAP practices with global/regional/national/local partners and stakeholders to build capacity of partners and disseminate these products to key audiences including donors and national and global partners.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in social and behavioral science, sociology, anthropology, psychology, education, communication, public relations or other related social science field is required.
• A minimum of five (5) yearsof relevant professional experience inthe humanitarian sector with significant field experience working on AAP/CE interventions in technical and or leadership role.
• Demonstrable experience in developing and implementing evidence-based community engagement strategies in humanitarian contexts.
• Experience in designing and facilitating participatory sensitization and capacity building sessions at different levels with diverse, multicultural teams.
• Ability to work collaboratively as part of a team in a challenging and highly fluid environment, flexibility and the ability to handle constant change.
• Relevant experience in related areas in a UN agency or international organization is an asset.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish), Arabic in particular, or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are…

• Leading and supervising (II)
• Formulating strategies/concepts (III)
• Relating and networking (III)
• Persuading and influencing (II)
• Applying technical expertise (II)
• Entrepreneurial thinking (II)

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

* Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

* The successful candidate for this emergency recruitment MUST be available to commence work within 31 days of receivingan offer.

* Employment is conditional upon receipt of medical clearance, any clearance required, the grant of a visa, and completion of any other pre-employment criteria that UNICEF may establish. Candidates may not be further considered or offer of employment may be withdrawn if these conditions are unlikely to be met before the date for commencement of service.