Now Hiring Communication Officer

Fixed-term | 6 months | ASAP

ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas.

With a team of 4,600 national staff 400 international staff, ACTED is active in 38 countries and implements more than 500 projects a year reaching over 20 million beneficiaries.

ACTED Syria

Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach:

ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria,

through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions.

Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

The Communication Officer, an integral part of the Project Development (PD) team, is responsible for the planning and implementation of communication activities in line with contractual obligations, budget line, project planning and ACTED’s global communication processes and procedures.

Working closely with the PD team and the relevant Project Managers, the Communication Officer is responsible for designing, organizing, and streamlining communication activities across all projects.

At the same time, the Communication Officer leads on developing information materials and narratives on ACTED’s activities for internal dissemination,

develops tools and provides capacity building to support the standardization of internal and external communication processes.

Objectives

Ensure the achievement of contractual communication obligations within all projects

Organise and lead the development of external communication products to raise ACTED Syria’s profile amongst current and potential donors

Developing information materials and narratives on ACTED’s activities for internal dissemination

Training of Field Staff to increase the quality and streamlining of all communication efforts

Duties and responsibilities

Structure, update and mainstream communication processes including monitoring tools, templates, standard operating procedures related to communication activities etc.

Design and edit internal communication products such as internal newsletter, and regular programmatic updates;

Develop and strengthen capacities of field teams to support communication activities including the development of multimedia tools, training and provision of information and technical support;

Provide on-going training for staff on processes and best practices in relation to photography, video, and collection of beneficiary stories to facilitate their contribution to materials.

Updated and maintain a clear communication plan for each of the projects,

Update and support the implementation of the donor engagement strategy;

Maintain and update a database of photos, videos and other visibility materials;

Collect content for donor articles, success stories, photo stories and for ACTED’s communication materials;

Lead on the development of external communication products to strengthen the relationship with current and potential donors

Ensure that all media outputs are in alignment with the agreed key messaging outlined in the communications strategy;

Support the organization and planning of internal and external meetings and events

Provide support to other departments as relevant.

Expected skills and qualifications

University degree/ and at least 3 years of relevant experience in communication/marketing/reporting is required.

Fluency in English language is required (writing, speaking);

Professional experience in humanitarian and/or development organisations is desired;

Work experience with a donor organization is an asset;

Proficiency in Microsoft PowerPoint, other relevant graphic programs;

Project management, planning and budgeting skills is an asset;

Experience of community/audience management;

Excellent interpersonal and writing skills;

Skills in coordination/liaison;

Excellent organizational and communication skills with staff and communities;

Synthesis, multitasking and priority management skills;

Adaptability, autonomy, flexibility, dynamism, reactivity and proactivity is essential, as well as the ability to plan, take initiative and work independently and under pressure;

Knowledge of the region is an advantage.

Conditions

• Salary defined by the ACTED salary grid depending on education level, expertise, security level and experience
• Living allowance of 300 USD
• Lodging and food provided in the ACTED Guesthouse / or housing allowance (depending on the contract lenght and country of assignement)
• Flight tickets in and out + Visa taken in charge by ACTED
• Provision of medical and repatriation insurances